Privacy Policy
Last updated: August 10, 2026
DTC12 llc ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our home improvement contracting services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, phone number, mailing address, and other contact information you voluntarily provide when requesting estimates, scheduling appointments, or communicating with us.
- Project Information: Details about your home improvement project, including property address, scope of work, and timeline preferences.
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors).
- Communication Records: Messages, calls, and correspondence related to your project or inquiries.
- Technical Data: IP address, browser type, device information, and website usage patterns via cookies and analytics.
How We Use Your Information
We use the information we collect in the following ways:
- To provide, maintain, and improve our home improvement services and customer support.
- To process and fulfill your requests for estimates, appointments, and project work.
- To communicate with you about your project status, timelines, and service updates.
- To send promotional materials, newsletters, and special offers (with your consent).
- To comply with legal obligations and protect our legal rights.
- To analyze website usage and optimize our services.
- To prevent fraud, security breaches, and other illegal activities.
SMS Messaging Program
DTC12 llc operates an SMS messaging program to keep customers informed about their home improvement projects. By opting in to our SMS program, you agree to receive text messages from us regarding:
- Appointment reminders and scheduling updates
- Project updates and progress notifications
- Estimates and pricing information
- Promotions, special offers, and service announcements
Standard message and data rates may apply. To opt out of SMS messages, reply STOP to any message. To receive additional help regarding our SMS program, reply HELP to any message. We do not sell personal information to third parties.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Trusted service providers and subcontractors necessary to complete your home improvement project.
- Payment processors and financial institutions for transaction processing.
- Legal authorities when required by law or to protect our rights and safety.
- Insurance providers and warranty companies related to your project.
Mobile information (phone number and SMS consent) will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations. Once your project is complete and all associated obligations have been met, we will securely delete or anonymize your information within a reasonable timeframe, unless retention is required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and review the personal information we hold about you.
- The right to request correction or deletion of inaccurate or outdated information.
- The right to opt out of promotional communications and marketing materials.
- The right to request a copy of your personal data in a portable format.
- The right to withdraw consent for SMS messaging and other communications.
To exercise any of these rights, please contact us using the information provided below.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
DTC12 llc
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801
Phone: (512) 240-2246
Email: info@hillcopaint.com
We are committed to responding to all privacy inquiries within 30 days of receipt.